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        "title": "Inspect custom Apple payloads before relying on Intune conflict reporting",
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        "potentially_affected": "Use this review for custom iOS, iPadOS or macOS configuration payloads delivered by Intune. Identify all profiles that may govern the same property rather than treating a successful delivery result as a semantic review.",
        "dse_recommendation": "Assign one accountable owner to reconcile each overlapping custom setting.",
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        "content_html": "<h2>Source facts</h2>\n<p>Microsoft says Intune does not evaluate Apple Configuration-file payloads; it acts as their delivery mechanism. Administrators must check custom settings against other compliance, configuration and custom policies. When those custom settings conflict, the source warns that Apple applies the settings randomly. This differs from Intune&#8217;s documented handling of conflicts between ordinary configuration-policy settings. <a href=\"https://learn.microsoft.com/en-us/intune/device-configuration/troubleshoot-device-profiles\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Learn</a>.</p>\n<h2>Applicability</h2>\n<p>Use this review for custom iOS, iPadOS or macOS configuration payloads delivered by Intune. Identify all profiles that may govern the same property rather than treating a successful delivery result as a semantic review.</p>\n<h2>DSE recommendation</h2>\n<p>Assign one accountable owner to reconcile each overlapping custom setting. Compare the intended values in the actual payloads and the other applicable policies before deployment. Decide which policy should own the property, then propose removal of the redundant or conflicting instruction through the normal change process. Preserve the original payload and its assignment record so the review can explain exactly what changed. Do not infer a stable winner from a single device&#8217;s current value.</p>\n<h2>Verification</h2>\n<p>In an approved test population, verify the delivered payloads and the resulting device setting after the conflict has been resolved. Repeat the relevant workflow and inspect a subsequent policy refresh. Record the effective value alongside the policy ownership decision. If different devices still receive overlapping instructions, leave the conflict unresolved instead of labeling the delivery status as proof of consistent configuration.</p>\n<h2>Official references</h2>\n<p><a href=\"https://learn.microsoft.com/en-us/intune/device-configuration/troubleshoot-device-profiles\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Learn: Questions with policies and profiles in Microsoft Intune</a>.</p>",
        "content_text": "Source facts\nMicrosoft says Intune does not evaluate Apple Configuration-file payloads; it acts as their delivery mechanism. Administrators must check custom settings against other compliance, configuration and custom policies. When those custom settings conflict, the source warns that Apple applies the settings randomly. This differs from Intune’s documented handling of conflicts between ordinary configuration-policy settings. Microsoft Learn.\nApplicability\nUse this review for custom iOS, iPadOS or macOS configuration payloads delivered by Intune. Identify all profiles that may govern the same property rather than treating a successful delivery result as a semantic review.\nDSE recommendation\nAssign one accountable owner to reconcile each overlapping custom setting. Compare the intended values in the actual payloads and the other applicable policies before deployment. Decide which policy should own the property, then propose removal of the redundant or conflicting instruction through the normal change process. Preserve the original payload and its assignment record so the review can explain exactly what changed. Do not infer a stable winner from a single device’s current value.\nVerification\nIn an approved test population, verify the delivered payloads and the resulting device setting after the conflict has been resolved. Repeat the relevant workflow and inspect a subsequent policy refresh. Record the effective value alongside the policy ownership decision. If different devices still receive overlapping instructions, leave the conflict unresolved instead of labeling the delivery status as proof of consistent configuration.\nOfficial references\nMicrosoft Learn: Questions with policies and profiles in Microsoft Intune.",
        "content_markdown": "## Source facts\n\nMicrosoft says Intune does not evaluate Apple Configuration-file payloads; it acts as their delivery mechanism. Administrators must check custom settings against other compliance, configuration and custom policies. When those custom settings conflict, the source warns that Apple applies the settings randomly. This differs from Intune’s documented handling of conflicts between ordinary configuration-policy settings. [Microsoft Learn](https://learn.microsoft.com/en-us/intune/device-configuration/troubleshoot-device-profiles).\n\n## Applicability\n\nUse this review for custom iOS, iPadOS or macOS configuration payloads delivered by Intune. Identify all profiles that may govern the same property rather than treating a successful delivery result as a semantic review.\n\n## DSE recommendation\n\nAssign one accountable owner to reconcile each overlapping custom setting. Compare the intended values in the actual payloads and the other applicable policies before deployment. Decide which policy should own the property, then propose removal of the redundant or conflicting instruction through the normal change process. Preserve the original payload and its assignment record so the review can explain exactly what changed. Do not infer a stable winner from a single device’s current value.\n\n## Verification\n\nIn an approved test population, verify the delivered payloads and the resulting device setting after the conflict has been resolved. Repeat the relevant workflow and inspect a subsequent policy refresh. Record the effective value alongside the policy ownership decision. If different devices still receive overlapping instructions, leave the conflict unresolved instead of labeling the delivery status as proof of consistent configuration.\n\n## Official references\n\n[Microsoft Learn: Questions with policies and profiles in Microsoft Intune](https://learn.microsoft.com/en-us/intune/device-configuration/troubleshoot-device-profiles)."
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