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        "title": "Check Exchange ActiveSync policy when an Autopilot kiosk fails to sign in automatically",
        "summary": "Which policy interaction can break automatic sign-in after self-deploying Autopilot provisioning?",
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        "potentially_affected": "Use this diagnostic check for a Windows kiosk or digital-signage deployment that uses Autopilot self-deploying mode and an intended local-account automatic sign-in configuration. Confirm the actual deployment mode before applying the guidance.",
        "dse_recommendation": "DSE recommends checking the kiosk's effective assignments for the documented EAS interaction before repeatedly resetting it.",
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        "content_html": "<h2>Source facts</h2>\n<p>Microsoft documents that self-deploying Autopilot can be combined with MDM policy to create a local account configured for automatic sign-in. It specifically warns that deploying Exchange ActiveSync policies in self-deploying kiosk scenarios causes automatic sign-in to fail. Self-deploying mode supports Microsoft Entra join and does not support Microsoft Entra hybrid join. <a href=\"https://learn.microsoft.com/en-us/autopilot/self-deploying\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Learn</a>.</p>\n<h2>Applicability</h2>\n<p>Use this diagnostic check for a Windows kiosk or digital-signage deployment that uses Autopilot self-deploying mode and an intended local-account automatic sign-in configuration. Confirm the actual deployment mode before applying the guidance.</p>\n<h2>DSE recommendation</h2>\n<p>DSE recommends checking the kiosk&#8217;s effective assignments for the documented EAS interaction before repeatedly resetting it. Record the desired sign-in behavior and identify the owner of every applicable policy. If EAS policy is implicated, agree on a supported assignment correction and its security implications with that owner; avoid weakening unrelated controls as a troubleshooting shortcut.</p>\n<h2>Verification</h2>\n<p>Use a representative test kiosk to compare the assigned policies with the observed post-provisioning sign-in behavior. Verify that the expected kiosk application starts under the intended account and that support can still use the approved maintenance route. Keep the before-and-after assignment evidence with the result, and distinguish a reproduced policy interaction from an unconfirmed hypothesis.</p>\n<h2>Official references</h2>\n<p><a href=\"https://learn.microsoft.com/en-us/autopilot/self-deploying\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Learn: Windows Autopilot self-deploying mode</a>. Source reviewed September 17, 2026.</p>",
        "content_text": "Source facts\nMicrosoft documents that self-deploying Autopilot can be combined with MDM policy to create a local account configured for automatic sign-in. It specifically warns that deploying Exchange ActiveSync policies in self-deploying kiosk scenarios causes automatic sign-in to fail. Self-deploying mode supports Microsoft Entra join and does not support Microsoft Entra hybrid join. Microsoft Learn.\nApplicability\nUse this diagnostic check for a Windows kiosk or digital-signage deployment that uses Autopilot self-deploying mode and an intended local-account automatic sign-in configuration. Confirm the actual deployment mode before applying the guidance.\nDSE recommendation\nDSE recommends checking the kiosk’s effective assignments for the documented EAS interaction before repeatedly resetting it. Record the desired sign-in behavior and identify the owner of every applicable policy. If EAS policy is implicated, agree on a supported assignment correction and its security implications with that owner; avoid weakening unrelated controls as a troubleshooting shortcut.\nVerification\nUse a representative test kiosk to compare the assigned policies with the observed post-provisioning sign-in behavior. Verify that the expected kiosk application starts under the intended account and that support can still use the approved maintenance route. Keep the before-and-after assignment evidence with the result, and distinguish a reproduced policy interaction from an unconfirmed hypothesis.\nOfficial references\nMicrosoft Learn: Windows Autopilot self-deploying mode. Source reviewed September 17, 2026.",
        "content_markdown": "## Source facts\n\nMicrosoft documents that self-deploying Autopilot can be combined with MDM policy to create a local account configured for automatic sign-in. It specifically warns that deploying Exchange ActiveSync policies in self-deploying kiosk scenarios causes automatic sign-in to fail. Self-deploying mode supports Microsoft Entra join and does not support Microsoft Entra hybrid join. [Microsoft Learn](https://learn.microsoft.com/en-us/autopilot/self-deploying).\n\n## Applicability\n\nUse this diagnostic check for a Windows kiosk or digital-signage deployment that uses Autopilot self-deploying mode and an intended local-account automatic sign-in configuration. Confirm the actual deployment mode before applying the guidance.\n\n## DSE recommendation\n\nDSE recommends checking the kiosk’s effective assignments for the documented EAS interaction before repeatedly resetting it. Record the desired sign-in behavior and identify the owner of every applicable policy. If EAS policy is implicated, agree on a supported assignment correction and its security implications with that owner; avoid weakening unrelated controls as a troubleshooting shortcut.\n\n## Verification\n\nUse a representative test kiosk to compare the assigned policies with the observed post-provisioning sign-in behavior. Verify that the expected kiosk application starts under the intended account and that support can still use the approved maintenance route. Keep the before-and-after assignment evidence with the result, and distinguish a reproduced policy interaction from an unconfirmed hypothesis.\n\n## Official references\n\n[Microsoft Learn: Windows Autopilot self-deploying mode](https://learn.microsoft.com/en-us/autopilot/self-deploying). Source reviewed September 17, 2026."
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                "description": "Which policy interaction can break automatic sign-in after self-deploying Autopilot provisioning?",
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                "articleBody": "Source facts\nMicrosoft documents that self-deploying Autopilot can be combined with MDM policy to create a local account configured for automatic sign-in. It specifically warns that deploying Exchange ActiveSync policies in self-deploying kiosk scenarios causes automatic sign-in to fail. Self-deploying mode supports Microsoft Entra join and does not support Microsoft Entra hybrid join. Microsoft Learn.\nApplicability\nUse this diagnostic check for a Windows kiosk or digital-signage deployment that uses Autopilot self-deploying mode and an intended local-account automatic sign-in configuration. Confirm the actual deployment mode before applying the guidance.\nDSE recommendation\nDSE recommends checking the kiosk’s effective assignments for the documented EAS interaction before repeatedly resetting it. Record the desired sign-in behavior and identify the owner of every applicable policy. If EAS policy is implicated, agree on a supported assignment correction and its security implications with that owner; avoid weakening unrelated controls as a troubleshooting shortcut.\nVerification\nUse a representative test kiosk to compare the assigned policies with the observed post-provisioning sign-in behavior. Verify that the expected kiosk application starts under the intended account and that support can still use the approved maintenance route. Keep the before-and-after assignment evidence with the result, and distinguish a reproduced policy interaction from an unconfirmed hypothesis.\nOfficial references\nMicrosoft Learn: Windows Autopilot self-deploying mode. Source reviewed September 17, 2026.",
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