What you need to know
What happens when a remote session using Microsoft Entra authentication is locked?
Potentially affected
Administrators assessing Microsoft Entra authentication in Remote Desktop Connection.
DSE recommendation
Include the disconnect-on-lock behavior in the pilot instructions and support notes.
Source facts
Remote Desktop Connection supports single sign-on through Microsoft Entra authentication. The client option to use a web account for remote sign-in corresponds to the enablerdsaadauth RDP property. Microsoft states that the remote Windows lock screen does not accept Entra tokens or passwordless methods such as FIDO keys. Attempting to lock such a session disconnects it instead, with a message explaining the disconnection. Microsoft documentation.
Applicability
Check both computers against the documented operating-system and update prerequisites. Review the intended account, device join state, remote access permissions, and any policy that locks inactive sessions before assessing this sign-in route.
DSE recommendation
Include the disconnect-on-lock behavior in the pilot instructions and support notes. Ask the application owner to define an acceptable reconnect experience, including any unsaved work concerns. Review the actual session-lock policy with the endpoint team and identify who will investigate failed reconnections.
Verification
Test initial sign-in, a deliberate lock attempt, a policy-triggered lock, and the subsequent reconnect using a representative account. Record the actual client setting, user-visible messages, and application state after reconnecting. Keep each authentication method tested separate so success with one method is not recorded as proof for all methods.
Official references
Microsoft Learn: Connect to a Remote PC with Single Sign-On Using Microsoft Entra Authentication. Source reviewed September 8, 2026.
Review the official source
Connect to a Remote PC with Single Sign-On Using Microsoft Entra Authentication · Verified September 8, 2026
Need help applying this guidance safely?
DSE can help confirm applicability, protect service continuity, and validate the result across physical security and IT systems.
Talk with DSE