Verify an AOSP factory reset after a Delete action removes its Intune record

Source facts

Microsoft states that a wiped Android AOSP device remains Pending until its factory reset completes, after which Intune removes it from the device list. Delete follows a different sequence: the record disappears immediately without a pending status, and the factory reset occurs at the device’s next check-in. Microsoft Learn.

Applicability

Apply this distinction to Intune corporate-owned, user-associated Android AOSP devices being reassigned or retired. Identify the exact device and the approved remote action before interpreting its management status.

DSE recommendation

DSE recommends writing the expected sequence into the handoff record before the authorized destructive action. Preserve the device identifier, action time and required data-preservation evidence. For Delete, keep a separate open item for reset verification after the record disappears, and assign it to the person who can inspect the device before reissue.

Verification

Rehearse the approved procedure on a spare device containing only test data. Compare the device-list status with the actual device state and check-in sequence. Confirm the intended factory-reset result on the device before accepting it for reassignment. Retain that observation separately from the portal action receipt, particularly when the device was offline at the time of the request.

Official references

Microsoft Learn: Set up Intune enrollment for Android (AOSP) corporate-owned user-associated devices. Source reviewed September 17, 2026.